Data Protection

Jatwan's Privacy Policy – Your data is our responsibility

All your information is kept under the highest level of protection at Jatwan. This policy explains in detail what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

We use your information How we protect it

The core pillars of privacy protection at Jatwan.

SSL 256-bit encryption

All data transfers on Jatwan are secured with 256-bit SSL encryption. Your password, payment details, and personal data cannot be intercepted by anyone.

Secure Server Storage

Your data is stored in secure, internationally certified data centers. Firewalls and intrusion detection systems operate 24/7.

No Third-Party Sharing

Jatwan never sells or shares your personal data with third parties for marketing purposes. Your data is used solely to improve the services we provide.

GDPR & International Standards

Jatwan follows international data protection standards. Your rights to access, correct, and delete your information are fully protected.

Minimal Data Collection

Jatwan only collects information that is necessary to provide our services. We do not request or store any data beyond what is needed.

Immediate Breach Notification

In the event of any unusual incident, you will be notified by email within 72 hours. Jatwan is committed to full transparency.

Last Updated: January 2026  |  This policy applies to all services offered by Jatwan.

Your privacy is our priority. By registering or using Jatwan, you confirm that you have read and accepted this Privacy Policy. You will be notified in advance of any changes.

1 Introduction & Applicability

This Privacy Policy ("Policy") is designed to give you a clear understanding of the information collected, processed, and stored through the Jatwan platform. This Policy applies whenever you use Jatwan's website, mobile app, or any other channel we offer.

We believe respecting user privacy is an ethical responsibility. Not just for compliance — Jatwan is genuinely committed to protecting your data. That's why we collect the minimum information necessary and store it in the most secure way possible.

2 What information is collected

Jatwan collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.

Type of Information Example Reason for Collection
Identity Information Name, Date of Birth, NID Number KYC verification & age confirmation
Contact Information Email address, mobile number Account verification & notifications
Financial information Payment Methods, Transaction History Deposit & withdrawal processing
Device Information IP address, browser, device model Security & Fraud Prevention
Usage Data Game history, session duration Service Improvement & Personalization

We do not collect: Your social media passwords, bank PINs, or any information not required for our services.

3 Purpose of Data Use

Jatwan uses your information only for the purposes listed below. We never use it for anything beyond that.

  • Account management: To verify registration, login, and identity confirmation.
  • Service Delivery: To facilitate gaming, betting, and financial transactions smoothly.
  • Security Assurance: Prevention of fraud, money laundering, and account hacking.
  • Customer support: To resolve your issues and provide support.
  • Legal obligations: To meet regulatory compliance requirements.
  • Service Improvement: Analytics to help us improve your experience.

Jatwan never sells your data to third parties for marketing or commercial gain.

4 Data Sharing & Disclosure Policy

Jatwan does not sell, rent, or exchange your personal data with any third party. Your information may only be shared in the limited circumstances outlined below:

  • Payment Processor: Only the minimum data necessary to complete a transaction.
  • KYC verification provider: A licensed company for identity verification.
  • Law enforcement agencies: When required by a court order or a valid legal demand.
  • Security Partner: A trusted partner for fraud prevention.

Guarantee: A minimum necessity principle applies before any data is shared. No partner may use your information for their own purposes.

6 Security Measures

Jatwan uses industry-leading technology to keep your data secure. Security isn't just a software feature — it's embedded in everything we do.

  • 256-bit SSL/TLS encryption on all data transfers
  • Passwords are stored using bcrypt hashing — even we cannot view them directly.
  • Two-Factor Authentication (2FA) Option
  • Automatic alerts for suspicious login attempts
  • Regular Security Audits & Penetration Testing
  • Strict access controls — only authorized personnel can access data

Security Alert: Jatwan will never ask for your password or OTP via email or message. If you receive such a request, treat it as fraudulent.

7 Data Retention Period

Jatwan retains your data only for as long as necessary. Data is kept while your account is active. After account closure:

  • Transaction Records: Up to 5 years as required by law
  • KYC documents: 5–7 years as required by regulatory obligations
  • Gaming history: 3 years
  • Contact Details & Email: 2 Years

Once the retention period expires, data is securely deleted or anonymized.

8 Your data rights

As a Jatwan member, you have full control over your own data. You may submit any of the following requests:

Right to Access Right to Rectification Right to Erasure Data Portability Processing Restriction Right to object

To exercise any of these rights, write to our support email. We aim to respond within 30 days.

In certain cases, legal obligations may prevent us from fully deleting your data. We will inform you of the reason if this applies.

9 Minor protection

Jatwan strictly does not provide services to anyone under 18. We do not knowingly collect data from minors.

If we discover that data from a minor has been collected inadvertently, it will be deleted immediately and the account will be closed. Parents or guardians with concerns are welcome to contact our support team.

10 Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Active 24/7 within the platform
  • Response Time: 24–72 Hours

Any changes to this policy will be updated on the website and communicated to your registered email. For major changes, at least 30 days' notice will be given.

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Your information In Safe Hands

Every piece of your information is carefully protected at Jatwan. Register with confidence and enjoy your gaming experience.

SSL encrypted No Data Selling International standards
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